General Conditions of Sale and Life
1 - Reception and Departures: The reception is from 17h. At 21h, without news from you, the reservation is canceled. Accommodation must be vacated by 10am on the day of departure.
2 - Other conditions: Free Wi-Fi. Access to the private garden. Baby cots, bathtubs and high chairs are provided free of charge for children under 3 years, subject to the availability of equipment. Thank you to report any broken, broken or damaged appliance.For respect for the neighbors and in view of the legislation, you are requested to limit the noise after 22 hours. It is forbidden to smoke in the house; Ashtrays are available outside, in the garden and on the terraces. Our animal friends are not accepted. Any behavior that does not conform to these living conditions will lead us to ask you to leave our house without any refund or compensation.
Rooms: All our rooms are equipped with a private bathroom. Breakfast and linen (bed and toilet) are included in the price.Thank you for not eating in the rooms. Room access is exclusively for guests staying there. Breakfast is served from 8am to 9.30am.
Gîtes: An inventory will be made with us on your arrival and departure. In case of deterioration of the premises or furniture or equipment, you will be charged an amount equivalent to the cost of repair or renewal of equipment.
3 - Reservation:
Rooms: The stays are guaranteed only when your credit card number (CB) has been deposited on the website through its booking tool.
Gîtes: The stays are guaranteed only when your CB number has been deposited on the website through its booking tool, and a deposit of 30% of the amount of the stay will be taken. This amount will not be reimbursed (see cancellation policy).
For reservations in rooms or cottages not using our Internet platform with warranty by credit card, the reservation will be validated upon receipt of an amount corresponding to 30% of the price of the stay.
Your reservation is nominative and can not be transferred to a third party, either for free or for a fee.
In all cases, a booking confirmation will be sent to you by e-mail.
4 - Payment: We accept payments in cash, by credit card (except American Express), but payments by bank check are not accepted.
Rooms: You will pay the amount of the stay on site.
Gîtes: The balance of the stay is to pay 2 weeks before the beginning of the hiring. In the case of an online reservation guaranteed by your CB number, we will charge you the balance of the stay at that time. For a booking made outside the Internet platform, thank you to send us the balance by bank transfer preferably, or by check made payable to "C2PDL SAS".
Consumptions and additional services not mentioned when booking will be paid at the end of your stay.
The tourist tax is a local tax that you will pay on the spot: we then donate it to the Treasury. It amounts to € 0.80 per adult per night for the bed and breakfast and € 0.90 per adult per night for the cottages.
5 - Cancellation and refund:
5-1 - Cancellation by the customer:
5-1-1 Cancellation prior to the start of the stay: The cancellation of the reservation can be made by phone or email, according to the following cancellation conditions:
Your conditions in ROOMS
More than 30 days before 0% of the booking amount is from
From 30 to 21 days before 30% of the amount of the reservation is from
From 20 to 8 days before 50% of the amount of the reservation is from
Between 7 days and the booking date 100% of the booking amount is from
Your conditions in GITESMore than 21 days before 30% of the amount of the reservation is from
From 21 to 8 days before 50% of the amount of the reservation is from
Between 7 days and the date of booking, 100% of the booking amount is from
- In the case of an online reservation guaranteed by your CB number: the amount due at the time of cancellation, will be charged by the use of your CB used as a guarantee.
- In the case of a reservation not using our Internet platform with CB guarantee: thank you to send us the amount due by bank transfer.
- In case of refund from us, we commit ourselves to carry it out without delay;
- Having taken knowledge of the present General Conditions of Sales and Life before your reservation, you can not oppose or dispute the payment of any penalties generated by your cancellation;
- We reserve the right not to proceed with the request for payment of cancellation penalties, or to refund the deposit, following your cancellation under exceptional circumstances which we display only the control.
5-1-2 No show: if you do not show up before 9 pm on the day of the start of the stay, your reservation is canceled, 100% of your reservation remains and we can again have our accommodations.
5-1-3 In case of shortened stay, the price corresponding to the initial stay remains fully acquired.
5 - 2 - Cancellation by the owner: When we have to cancel a stay, we must inform you by email. Without prejudging recourse for compensation for any damage you may have, you will be refunded immediately for the amounts paid.